CRM Engine
Policyholder & Policy ManagementAI Renewal IntelligenceCross-Sell & Upsell DetectionClaims Follow-Up TrackingCompliance & DocumentationLead Scoring & Follow-Up
Explore
For Independent AgentsFor Brokerages & AgenciesPricingSecurityAbout
Lead Scoring & Follow-Up

Know which inquiry to call first - and why

New inquiries arrive faster than anyone can work them well. RESPADE scores each one and shows the reasoning behind the rank, so you trust the order - then drafts the follow-up for leads that have gone quiet.

Scoring you can trust

Explainable, not a black box

A score is only useful if you believe it. Every ranked inquiry shows the signals behind it - what the lead did, how they engaged, what they're worth - so the priority order earns your trust instead of demanding it.

The reasoning is shown

Each score comes with the plain-language signals that produced it - no hidden weighting to second-guess.

Ranked by real intent

Quote requests, repeat visits and engagement lift a lead; idle browsing and low fit lower it.

Priority that updates

As a lead engages or goes cold, its position shifts - so your worklist stays honest.

Today's inquiries, ranked
Health - family of four88

Why: Quote requested, revisited pricing twice, opened last two emails

Motor - single vehicle61

Why: Enquired once, no reply to first follow-up

Travel - one-off trip34

Why: Browsed only, seasonal need, low premium

Auto-drafted follow-up

To: Motor inquiry · gone quiet 5 days

Hi, following up on the motor cover you asked about last week. I've kept the quote ready and can walk you through the options whenever suits - would a short call this week work?

Sequenced, not spammed

Quiet leads get a measured series of nudges, spaced sensibly, and paused the moment they reply.

When leads go quiet

Follow-ups drafted, so none slip away

Most leads aren't lost - they're forgotten. When an inquiry goes quiet, RESPADE drafts the next follow-up and reminds you to send it, keeping warm leads from cooling to nothing.

Reply detected - sequence paused5 days quiet - nudge drafted
Work your best leads first

Turn a pile of inquiries into a ranked worklist you can trust.

RESPADE scores your inquiries with the reasoning shown, and keeps quiet leads from slipping away.