CRM Engine
Policyholder & Policy ManagementAI Renewal IntelligenceCross-Sell & Upsell DetectionClaims Follow-Up TrackingCompliance & DocumentationLead Scoring & Follow-Up
Explore
For Independent AgentsFor Brokerages & AgenciesPricingSecurityAbout
AI Renewal Intelligence

Renewals ranked by real risk of lapsing

A date-sorted list treats every renewal the same. RESPADE scores each one by how likely it is to actually lapse - so the renewals that need a call rise to the top, and the safe ones don't waste your day.

0%Lapse risk

Motor - Sharma family · renews in 4 days. Scored high on a missed premium last cycle and no reminder opens.

How the score is built

The signals behind a lapse-risk score

The score is read from the history already sitting in your book. Each renewal is weighed on several signals rather than a single rule of thumb.

Payment history

On-time, late or missed premiums across previous cycles.

Engagement pattern

Whether the client opens reminders, replies, and picks up calls.

Renewal behaviour

How past renewals went - early, last-minute, or lapsed then reinstated.

Policy characteristics

Premium size, tenure and whether auto-pay is switched on.

An honest note on accuracy

Lapse-risk scoring is a ranking aid, not a guarantee. It orders your renewals by likelihood so attention goes where it counts - and it sharpens as more of your book's renewal history flows through it.

Auto-drafted reminder

To: Sharma household · Motor renewal

Hello, your comprehensive motor cover is due for renewal in 4 days. To keep protection unbroken, it's best to renew before the due date. Reply here and I'll take care of it, or confirm if you'd like the same cover carried forward.

- Your RESPADE agent

Timed to urgency

High-risk renewals get an earlier, firmer nudge; safe ones get a light touch closer to the date.

Escalates on silence

If a reminder goes unanswered, the renewal is flagged for a personal follow-up before it lapses.

The difference

From a flat calendar to a ranked worklist

Worst risk, worked first

The renewals most likely to lapse sit at the top of the list every morning.

Reminders on the right day

Send cadence follows urgency, not a single fixed rule applied to everyone.

Nothing waits on memory

Silent renewals escalate on their own, so a quiet client isn't a lost one.

Try it on your renewals

See which of your renewals are actually at risk this month.

Bring your book in and RESPADE ranks your upcoming renewals by real lapse risk from day one.